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Business Insurance Operations Manager - Marsh & McLennan Agency - Minneapolis, MN

Location: Brooklyn Park, Minnesota, United States

Company: Marsh & McLennan Agency

Job ID R_078530-en


Business Insurance Operations Manager – Marsh & McLennan Agency – Brooklyn Park, MN

Why choose Marsh & McLennan Agency (MMA)?

Make a career. Make a difference. When you work at MMA, you’ll experience real opportunities to help people and businesses become more safe, secure, and successful. With MMA, you can create a career that matters.

Interested? Marsh & McLennan Agency (MMA) located in Minneapolis, Minnesota may be the place for you. As an MMA colleague, you’ll get personal and professional development, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement. Discover how much is possible as you grow or advance your career.

We are currently seeking an individual to provide leadership and supervision to the Middle Market/National Account service team, ensuring the retention and talent development of quality employees. Responsibilities include; executing departmental objectives in alignment with overall business strategies and objectives; assisting all Business Insurance department managers with the development and auditing of processes & procedures; and assisting with onboarding/training of new & existing employees. 

Success in this role requires:

  • Bachelor’s degree in related field or minimum of 7 years’ insurance industry experience including business insurance lines from sales, service or underwriting perspective required.
  • Previous management and agency experience preferred.
  • Must be detailed with excellent organizational and time management skills.
  • Good interpersonal skills and high sense of urgency.
  • Excellent written and verbal communication; public speaking is required.
  • Prior success and experience in managing change in a fast-paced environment.
  • Ability to effectively build and maintain positive working relationships with management and peers.
  • CIC, CPCU or equivalent preferred.

Marsh & McLennan Agency (MMA) provides colleagues the freedom to make a career and difference. We encourage you to explore your curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs.

You can apply your talent in bold ways that make a difference – at MMA. For more information about our company, please visit us at:

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