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Support Specialist Processor (MMA Bouchard)

Location: Clearwater, Florida, United States

Company: Marsh & McLennan Agency

Job ID R_049719-en

Bouchard Insurance is consistently recognized as a best place to work and a leader in the development of the next generation of insurance professionals. We are proud to be a learning organization which empowers employees to teach and be taught. As a result, we have the best insurance professionals in the business.

Bouchard is looking for a Support Specialist Processor who will provide commercial lines processing support on a permanent basis.


  • Manage electronic documents by identifying the document type and client, assigning the appropriate task, and matching to any paper documents received
  • Develop a knowledge of carrier websites and navigation in order to extract documents for processing and dispersal to the service teams
  • Manage daily emails by obtaining documents and responding to requests from service teams
  • Check policies for accuracy, in some instances updating the data management system
  • Check policy changes for accuracy, in some instances updating the data management system
  • Process audits including preparing an audit comparison for client
  • Add clients and documents to client web portal
  • Obtain loss history as requested by production team
  • Process requests for certificates and evidence of property


  • College degree desirable; or equivalent combination of education and experience
  • Prior Commercial Lines insurance experience
  • Currently hold a 2-20 or 4-40 or willingness to obtain within 60 days
  • Intermediate computer skills including ability to navigate carrier websites
  • Strong accuracy and attention to detail


  • Personal growth
  • Amazing clients and coworkers
  • Comprehensive benefits
  • Focus on community service
  • Success is defined in our 4 Core Values: B Engaged, B Focused, B Involved, B Happy

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  • Leadership Recognition

    Dan Glaser, President and CEO, has been named to Institutional Investor magazine’s 2017 All-America Executive Team ranked as the #3 Overall CEO in the insurance industry, #3 with buy-side analysts and #2 with sell-side analysts.

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