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Location: Frankfurt, Germany

Secondary Locations: München,Germany;

Company: Mercer

Job ID R_093245-en

About us:

We’re Mercer - a global consulting leader in health, wealth and career. With more than 25,000 employees and locations in 44 countries, Mercer is one of the leading consulting companies worldwide. Mercer helps companies improve the health, wealth and performance of their most vital asset – their people.

Become a part of this success story in the role of


What you can expect:

The role is critical to our strategy to grow and retain GBM clients. As part of the role, you will manage a client portfolio and keep oversight over ongoing client initiatives globally, offer benefits consulting expertise related to employer programs around the world, design and develop client benefits governance structures, support the training of colleagues and contribute to sales pursuit activities.

We will count on you to:

  • Execute clients’ ongoing global benefit strategy, including their global benefit financing strategy, through pooling, captives, global insurance programs, etc.
  • Help clients monitor their employee benefit programs around the world by providing aggregated reporting with a view to ensuring strong governance and consistency with their objectives, while offering cost-effective solutions
  • Work proactively and closely with all members of the client account team to influence delivery and ensure that commitments to the client are met
  • Play a part in motivating the GBM team members to understand and meet the client’s requirements and foster a culture of shared responsibility and ownership
  • Oversee implementation of new client appointments and ensure client satisfaction
  • Contribute to the strategic selling process including participating in finalist meetings and other sales presentations as the subject matter expert
  • Proactively look for process improvements that will help to grow and retain GBM clients
  • Assess business and client needs to meet the changing demands of the market and evaluate opportunities to expand the relationship with the client.
  • Become an expert in our technology solutions and proactively deliver the value to clients

What is in it for you:

This is an opportunity to join a fast-growing but established team, operating within a large global organization, which is incredibly passionate about our clients across the world. This is a chance to contribute to the future direction of the GBM organization, retaining and generating growth across the business.

What you need to have:

  • Strong domain knowledge and experience in health and benefits or risk management/ insurance
  • Fluency in English and preferably in German, any additional language is an asset
  • Strong oral and written communication & presentation skills
  • Demonstrated ability to cultivate a client relationship
  • Ability to prioritize and effectively manage multiple projects simultaneously
  • Analytical skills and strong attention to detail
  • Proficiency in MS Word, PowerPoint and Excel

What makes you stand out:

  • Desire to work in a fast-paced, changing environment
  • Strong teamwork skills combined with the ability to work independently with minimal supervision
  • Experience in process building, best practices and/or efficiency projects

Join us:

At Mercer, we believe that diversity and inclusion are vital components of our future and our goal is to leverage the unique skillsets that each person brings to the company.  We provide our employees with a supportive, collaborative environment that leads to innovative ideas and the ability to make an impact. If you thrive on a challenge and enjoy connecting with people, we’re looking for you!

What’s next?

Please apply via our Online-Tool with an indication of the above-mentioned reference number and your salary expectations. You can find more information about us at

Reference number:  R_093245

Location: Frankfurt, Munich

Contact person: Markus Gierse

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