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National Account Manager

Location: Columbia, South Carolina, United States

Secondary Locations: Hoboken,New Jersey,United States;New York,New York,United States;Chicago,Illinois,United States;

Company: Marsh

Job ID R_047787-en

Dovetail Insurance is an innovator in the insurance industry. Through its proprietary online exchange, it brings together insurance providers and agents to ensure businesses and other organizations find the best insurance for their needs, in an easy and seamless way. The Dovetail Account Manager (Carrier) develops, grows, and maintains the relationship between the organization and clients, with a focus on growth (e.g., increasing amount or type of coverage, and/or products and services, for existing accounts) and retention. Responsible for “Delivering the Firm” by aligning client strategies and needs to the company’s capabilities and resources. Liaises between internal teams, vendors, clients, on an ongoing basis to ensure high service delivery and to respond to questions. Serves as a contact on an ongoing basis by addressing ad hoc requests and managing satisfaction. Coordinates, recommends and evaluates delivery of solutions and products to ensure alignment with potential and

Bachelor’s Degree, with a Master of Business Administration preferred. Exceptional negotiation and influencing skills, including superior verbal and written skills. - A high level detail orientation. - Superior communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format, both remotely and in person. - Ability to build consensus across internal and external clients - A solid knowledge and understanding of risk management and insurance, with experience in brokerage or underwriting preferred - Strong computer skills with advanced proficiency in Microsoft Office and Salesforce. Experience in strategic planning and execution, including key account management and large complex insurer relationships - Willingness to work a flexible schedule and travel as needed.

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