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Property & Casualty Senior Account Manager, Non-Sales

Location: Johns Creek, Georgia, United States

Company: Marsh & McLennan Agency

Job ID R_096872-en

JOB TITLE:                Business Insurance (Property & Casualty) Senior Account Manager

DIVISION:                  MMA Southeast

LOCATION:                Johns Creek, Georgia

AVAILABILITY:         Immediately


Founded in 1868, and currently with 22 offices across five southeastern states, including Georgia, Tennessee, Alabama, Kentucky and Florida, Marsh and McLennan Agency, LLC locally known as J. Smith Lanier & Company (JSL), has been a leader in the industry through unparalleled specialization in the management of business, alternative risk, employee benefits, and personal insurance needs.  


The successful candidate in this role will support one of the largest and fastest-growing production teams here at MMA Southeast. Recognized as one of fastest-growing team’s in the region, this production team’s client base is approximately $2.0M - 2.5M in revenue with a heavy focus in Commercial Real Estate, Construction, Manufacturing, and Distribution markets. The Sr. BI Account Manager role is integral to exemplary client service, and ongoing and sustained growth of this critical book of BI business.


  • Handling client billing, policy changes, and coverage questions
  • Providing coverage analysis and risk management recommendations; completing applications, preparing submissions, negotiating coverage and pricing, and preparing proposals
  • Managing the renewal process and following through on cancellation requests
  • Maintaining a high, consistent and timely level of communication and building effective, trusting and collaborative relationships with clients and carriers
  • Resolving accounting discrepancies as required and applicable
  • Conducting policy-checking and keeping up to date on rates, forms, and coverage changes


  • 5+ years of insurance experience in an agency or brokerage environment is required
  • 5+ years of experience in Property & Casualty insurance is required
  • 5+ years of experience in Commercial Real Estate, Construction, Manufacturing, and/or Distribution markets
  • Demonstrated knowledge of Property & Casualty Insurance
  • Effective negotiation skills and placement process management expertise
  • Extensive experience supporting the creation of proposals and working directly clients helping them with policy, coverage, and service issues
  • Demonstrated ability to multi-task, pay attention to detail, and operate at a high level in a fast-paced, high volume environment where conflicting priorities may exist.


Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including:

  • 401K and company match program
  • Company-paid life and disability
  • Employee Stock Purchase Plan
  • Generous paid time off programs
  • Paid parental leave
  • Employee assistance program (EAP)
  • Volunteer paid time off (VTO)
  • Career mobility
  • Pet insurance
  • Tuition assistance
  • Continuing education and training opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

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