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Order To Cash Manager

Location: Kuala Lumpur, Selangor, Malaysia

Company: Marsh & McLennan Companies

Job ID R_046182-en

If you’re a driven and passionate individual who has a strong interest to work for a diverse company and fun team, then we want YOU!
Core Responsibilities:

  • Maintains highest level of accuracy and efficiency of the OTC Team
  • Analyzes and maintains the AR accounts and/or client insured records
  • May prepare and analyze revenue and/or expense reports; coordinates revenue and expense accruals and ensures timely and accurate monthly and quarterly close
  • Performs variation and trend analysis for OTC related processes, including variances to forecast, budget and prior year
  • May apply and balance funds to insured records; may process refunds to insured records; may request payments for carriers and third parties including variances to forecast, budget and prior year
  • May prepare higher level of reconciliations between administrative systems and other sources. Findings may be presented to senior manager
  • Verifies work of and provides guidance to less experienced levels of accountants. Position may provide functional advice or training to less-experienced accountant positions
  • Ensure compliance with corporate policies, carrier agreements, SOX procedures, SSAE16 procedures tax regulations, local GAAP and US GAAP and local statutory regulations (as applicable) regarding financial matters
  • May assist in the development and implementation of internal accounting policies, transitions to and from teams both onshore and offshore, procedures and process improvements for general accounting functions
  • Perform other duties as assigned


  • Degree in accounting or finance
  • At least five (5) years of experience in  OTC or Account Receivable operations supporting ASEAN
  • At least three (3) years in a managerial capacity
  • Able to lead lead, develop and coach team members to meet team's objective
  • Execllent communication skills
  • Proficient in MS Office Application and Accounting Software (ORACLE)

Mercer is a global and prominent consulting leader in talent, health, retirement, and merger/acquisition services and solutions. Its business creates more secure and rewarding futures for their clients and employees through designing affordable health plans, assuring income for retirement or aligning workers for work needs. Mercer is one of the four portfolios of Marsh & McLennan Companies.

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