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Vice President, Business Insurance - Marsh & McLennan Agency - Livonia-Middlebelt, MI

Location: Livonia, Michigan, United States

Company: Marsh & McLennan Agency

Job ID R_043724-en

You spend more time working than virtually anything else. Isn’t your time worth more than just a paycheck? If so, Marsh & McLennan Agency (MMA) located in Troy, MI may be the place for you. As an MMA colleague, you’ll get personal and professional development, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

Our talented colleagues work hard to make a difference in the moments that matter for our clients, communities and each other. Discover how much is possible as you grow or advance your career.

Marsh & McLennan Agency located in Troy, Michigan serves the group benefit needs of organizations headquartered in Michigan that employ between 100 and 10,000 workers. We provide innovative and individually tailored cost reduction strategies and tactics in all of the functional elements of group benefit plans.


Leads development of new business opportunities through prospects and existing relationships consistent with Agency objectives.  Working closely with clients and team members provides strategic and tactical consulting with commercial clients. Develops and maintains effective business relationships through proactive client service, managing renewals and ongoing problem resolution.


  • New Business Development
      • Pre-qualify an account and gather information for submission
      • Discuss market strategy with team and oversee submission process; review & negotiate quotations and make placement recommendation.
      • Prepare and participate in presenting proposal to client and in team selling with other MMA disciplines.
      • Coordinate coverage placement including binders, invoices, etc.
      • Coordinate policy delivery process; complete and review coverage checklist with client.
    • Existing Clients
      • Pursue opportunities from referrals, cross selling Employee Benefits or through up-selling additional coverage and/or MMA value added services to round out existing client programs with additional and/or increased lines of coverage.

  • Pro-active client service
    • Develop business relationships through in-person visits, telephone and electronic contact at multiple levels within client organization.
    • Conduct a mid-year review of exposure basis and identify any changes in the client’s operation.
    • Review loss summary with client to pro-actively manage losses.
    • Manage client stewardship plan with corresponding activities and deliverables
    • Communicate and educate the client on changes within our industry and how they could impact their business

  • Managing client renewals / marketing
    • Manage all facets of renewal process
    • Lead discussions on renewal strategy and gather renewal information from client.
    • Coordinate team meetings to discuss renewal marketing strategy with team.
    • Oversee submission process; review & negotiate terms, conditions, and pricing.Make placement recommendation in collaboration with Account Executive.
    • Prepare and participate in presenting proposal to client and in team selling with other MMA disciplines.
    • Coordinate coverage placement including binders, invoices, etc.
    • Coordinate policy delivery process; complete and review coverage checklist with client.

  • Team Leadership and Demonstration of MMA’s Core Values
    • Assist in training as needed for newly hired team members and provide ongoing training, coaching and personal development to existing team members.
    • Be available as a resource to team members. Field questions and respond to issues on a timely basis (voice mail, e-mail and personal).
    • Provide leadership in practice group and team interactions.
    • Create learning opportunities for teammates and provide ongoing constructive feedback.
    • Work on administrative projects as requested by management.
    • Demonstrate MMA’s core values in interactions with peers, clients, and carriers.

  • Pursue a Program of Personal and Professional Development
    • Maintain required licenses: P&C, Surplus Lines and L&H.
    • Demonstrate interest in ongoing professional development through achievement and maintenance of relevant professional designations.ExamplesAAI, CIC, CRM, ARM and CPCU designations.

  • Other duties as assigned


  • Minimum of a Bachelor’s or Juris Doctorate degree preferred.
  • 5 to 8 years industry experience with insurance agency, consulting, legal, finance, insurance company, risk management, or related experience preferred.
  • Demonstrated relationship management skills with 3+ years of client management responsibilities.
  • Maintain P&C, Surplus Lines and L&H licenses in the State of Michigan.
  • Extensive knowledge of commercial insurance with 5+ years of industry, laws, products, coverage experience.
  • Strong leadership, persuasion, communication and writing skills.
  • Excellent client relationship building and presentation skills.
  • Ability to work under pressure and multi-task.
  • Ability to work in a team leadership role.
  • Must be self-directed, organized and resourceful.

Marsh & McLennan Agency offers competitive salaries and comprehensive benefits including: medical/Rx, dental, vision, flexible spending accounts, health savings accounts, life & ad&d, short-term and long-term disability benefits, 401k, employee stock purchase program and an employee assistance program.  

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    Dan Glaser, President and CEO, has been named to Institutional Investor magazine’s 2017 All-America Executive Team ranked as the #3 Overall CEO in the insurance industry, #3 with buy-side analysts and #2 with sell-side analysts.

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