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Location: Montreal, Quebec, Canada

Secondary Locations: Quebec City,Quebec,Canada;

Company: Mercer

Job ID R_038703-en

The Associate works in a team environment as part of Mercer’s pension administration Client services.  The successful candidate will be part of a team of consultants, analysts and administrators within Mercer’s Wealth Delivery practice to provide high quality administration service to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts.  The Senior Pension Administrator is responsible for all tasks related to the pension administration of Defined Benefits Pension Plans for clients. Specifically, he/she will:

  • Plan the calendar for deliverables
  • Set priorities and coordinate projects taking into account established deadlines
  • Interpret and apply the provisions of the plans and the various applicable laws
  • With the junior administrator, ensure benefits calculations and associated statements are produced (termination of employment, retirement, death, divorce, etc)
  • Update client database
  • Produce annual member statements
  • Calculate pension adjustments (PA), pension adjustments reversals (PAR) and past service pension adjustments (PSPA)
  • Prepare Annual Information Returns
  • Verify calculations produced by junior administrators
  • Execute complex tasks (e.g.: flexible plans, executive plans, hybrid plans)
  • Provide training and coaching to junior administrators
  • Suggest process and tool improvements with a view to enhance team efficiency


  • Bachelor's degree in a related field (actuarial sciences, mathematics, or administration)
  • Three to five years of experience in defined benefits pension administration
  • Demonstrate the following competencies: strong analytical and organization skills, thoroughness, attention to detail, excellent written and oral communication skills, ability to work in teams, self-reliance, resourcefulness
  • Bilingualism (French and English)
  • Proficient with MS-Office software programs.

Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 22,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With more than 60,000 colleagues and annual revenue over $13 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. Marsh & McLennan Companies is also the parent company of Marsh,which advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions;Guy Carpenter, which develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities; and Oliver Wyman, which serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit Follow Mercer on Twitter @Mercer.

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