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Employee Health & Benefits Account Manager - MMA New Berlin, WI

Location: New Berlin, Wisconsin, United States

Company: Marsh & McLennan Agency

Job ID R_049578-en

You spend more time working than virtually anything else. Isn’t your time worth more than just a paycheck? If so, Marsh & McLennan Agency (MMA) located in New Berlin, WI may be the place for you. As an MMA colleague, you’ll get personal and professional development, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

Our talented colleagues work hard to make a difference in the moments that matter for our clients, communities and each other. Discover how much is possible as you grow or advance your career.

Position Summary:

Responsible for the daily management of client accounts and coordinating the placement of their insurance coverage with carriers.

Essential Job Functions:

Assist clients regarding their renewal, including conducting enrollment meetings, distributing forms and materials, and answering rate and benefit contract questions.  Provide customer service support concerning complex service issues, claims issues, billing, eligibility, enrollment, and coverage issues.  Also answer questions regarding plan interpretation and compliance. Follow up with clients, and other team members assigned to the account, on action plans to ensure decisions are implemented, contracts prepared, and appropriate parties are notified. Consult with Account Executive and/or Client Executive regarding client needs as necessary. Update agency data base as required and according to agency procedure. Perform other tasks or projects as needed/assigned.

Essential Job Requirements:

Life & Health/Accident License preferred. Strong verbal and written communication skills. Job requires good organizational skills and ability to handle many tasks simultaneously. Personal computer skills using Microsoft Office Suite. Physical ability to conduct local travel.

Marsh & McLennan Agency (MMA) firmly believes it is the character and commitment of our people that make a difference in the moments that matter. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive.

If you are a committed professional with a passion for delivering excellent service, we are interested in hearing from you.

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