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Marketing Operations Leader

Location: Norwalk, Connecticut, United States

Secondary Locations: New York,New York,United States;

Company: Mercer

Job ID R_048703-en

The US & Canada Marketing Operations Leader has responsibility for helping to improve organizational capabilities, creating operational efficiencies and accelerating the development and deployment of critical marketing initiatives.

Specifically, the Marketing Operations Associate will work closely with the US & Canada CMO and leadership team to implement and ensure effectiveness of a cross-functional management system that aligns everyone to execute and track progress with key business building initiatives. He/She will facilitate meetings, communicate agreements, track progress on commitments, project manage select initiatives and provide on-going reporting against goals.

The position requires an experienced marketing operations leader well-versed in the practice of marketing, campaign tracking, lead management, marketing technologies, data analytics and reporting. The candidate is passionate about, and excited by, build sustainable marketing excellence through transformation and strong change management skills. Strong capabilities in influential relationship building, communications, project management, data and budget management are required.

The Marketing Operations Associate will need to be equally comfortable actively engaging across the business with marketing, sales, consultants, strategists, technologists, data analysts and more as we continue to transition marketing from a service to an integrated and strategic go-to-market channel for the business.

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people’s current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we’ve turned our insights into actions, enabling people around the globe to live, work, and retire well. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. At Mercer, we say we Make Tomorrow, Today. Visit for more information and follow us on LinkedIn and Twitter @Mercer

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:

Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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