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Senior Consultant - MMA Overland Park, KS

Location: Overland Park, Kansas, United States

Company: Marsh & McLennan Agency

Job ID R_039154-en

You spend more time working than virtually anything else. Isn’t your time worth more than just a paycheck? If so, Marsh & McLennan Agency (MMA) located in Overland Park, KS may be the place for you. As an MMA colleague, you’ll get personal and professional development, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.

Our talented colleagues work hard to make a difference in the moments that matter for our clients, communities and each other. Discover how much is possible as you grow or advance your career.

Summary:

The Senior Consultant maintains relationships with client decision-maker and has overall responsibility for assigned accounts by managing a book of business while securing new accounts referred through cross-sell opportunities with the Commercial Insurance Team/Producer. Also manages coverage analysis, marketing, consulting and other various service activities, including new business and renewal negotiations with large, complex clients or accounts.

Duties /Responsibilities:

  • Builds effective and collaborative relationships with the key decision-makers within referral organizations.
  • Uses highly consultative approach to setup sales meetings and conduct face-to-face meetings with prospects.
  • Collaborates with Commercial Insurance team to understand the needs and challenges of referral prospects.
  • Presents the MMA value proposition and industry best practices to assist in meeting their benefits needs.
  • Prepares client proposal that clearly outlines advantages of the MMA proposal.
  • Investigates and answers client inquires regarding benefits coverage.
  • Gathers information from clients to use in underwriting efforts.
  • Markets employee benefit insurance coverage with various carriers to obtain the best option for the client.
  • Negotiates coverage and service that matches client needs.
  • Analyzes options for employee benefit coverage.
  • Advises clients of their benefit plan options and rates to collaboratively develop client strategy for coverage.
  • Develops benefit communications and presents benefit plans to clients’ employees during open enrollment.
  • Discusses benefit options with clients’ new employees and processes their enrollment with carriers.
  • Resolves issues with carriers regarding claims of clients’ employees, billing, eligibility, etc...
  • Informs and educates clients on legislative updates and compliance issues.
  • Reports plan utilization information to client periodically.
  • Develops marketing strategy for each renewal.
  • Develops long term strategy with clients and new business opportunities.
  • Maintains professional development through trade press, training sessions and continuing education programs.
  • Performs other duties as assigned.

Minimum Qualifications:

Bachelors Degree in Business, Insurance or Communications or equivalent combination of education and experience with 5-8 years employee benefits experience with all aspects of brokering required. 8-12 years’ experience preferred.

Additional Requirements:

Licenses /Certifications:

  • Life and Health License required
  • Driver?s License and proper insurance required
  • CEBS designation preferred

Special Requirements /Skills:

  • Strong Technical knowledge of benefits insurance coverage
  • Strong knowledge of Microsoft Word, Excel & Outlook
  • Good typing skills: 40-45 wpm
  • Working knowledge of BenefitPoint/ImageRight
  • Ability to use other general office equipment
  • Excellent customer service and phone etiquette
  • Ability to work well in a team environment
  • Exceptional attention to detail
  • Excellent oral and written communication skills
  • Strong time management, delegation and organizational skills
  • Strong presentation skills

Work Environment:

  • Typical office environment
  • Local travel required
  • Minimal overnight travel

Marsh & McLennan Agency (MMA) firmly believes it is the character and commitment of our people that make a difference in the moments that matter. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive.

If you are a committed professional with a passion for delivering excellent service, we are interested in hearing from you.

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