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Senior Specialist (Global Data Submission Program)

Location: Warsaw, Poland

Company: Mercer

Job ID R_052321-en

Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset – their people. Mercer's 22,000 employees are based in more than 43 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy and human capital.

Mercer is seeking candidates for the following position based in the Warsaw office:


Senior Specialist

(Global Data Submission Program)

WHAT CAN YOU EXPECT?

As a member of Global Data Submission Program, part of the EMEA Client Solutions Team, you will have a chance to provide high quality to our major clients. You can join highly energetic and experienced team, where automation of the processes as well LEAN solutions is as much important as positive relationships and professionalism in each detail.

In this role you’ll be responsible for:

  • Managing a selected portfolio of key accounts (top, international companies)
  • Ensuring our clients receive all the documentation and training necessary to participate in Mercer’s salary surveys
  • Assisting clients with the use of Mercer’s tools and products
  • Working with internal stakeholders based in Warsaw and abroad

We would like you to have: 

  • Very good command of spoken and written English
  • 3-4 years of experience in the areas of customer services
  • Strong organizational and project coordination skills
  • Excellent communication skills and readiness to work in cross cultural and cross team environment
  • Problem solving and analytical skills

What makes ideal Candidate – but is not required:

  • human resources or compensation & benefits knowledge
  • experience in cooperation with big, international companies
  • sales experience

What we offer?

  • Work in an international and energetic environment
  • Fast pace, exciting and friendly culture
  • Competitive salary based on the employment contract
  • Attractive flex benefits package (including sports card, medical insurance, life insurance, retirement plan)
  • Career development opportunities
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