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Survey Engagement Analyst

Location: Warsaw, Poland

Company: Mercer

Job ID R_045305-en

Mercer delivers advice and technology-driven solutions that help organisations meet the health, wealth and career needs of a changing workforce. Mercer’s more than 23,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With nearly 65,000 colleagues and annual revenue over $14 billion, through its market-leading companies including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.

Global Online Surveys Team seeks candidates for the following position based in Warsaw:


Essential job responsibilities

  • Cooperating with internal and external clients globally to deliver high-quality employee engagement products

  • Creating and testing online questionnaires in multiple foreign languages in internal tools

  • Coordinating distribution of surveys (setting up invitation emails and reminders
    in multiple languages, making sure that system is set-up correctly)

  • Offering helpdesk support for external clients

  • Preparing own calculations in Excel, SPSS, R or Tableau to check the correctness
    of data in employee engagement reports

  • Maintaining high quality of delivered reports

  • Helping with the preparation of executive presentations


  • University degree, preferably faculty of quantitative / statistics, sociology or other discipline

  • At least 1 year of experience in data analysis, preparing statistical reports

  • Advance MS Office Knowledge (Excel, Word, PowerPoint) and strong general computer literacy

  • Very good command of written and spoken English

  • Strong analytical and problem-solving skills/experience

  • Strong attention to detail and time management skills

  • Ability to work under pressure of deadlines, in a team-focused, fast-paced and flexible environment 

Other Desirable Skills/Experience

  • Knowledge of SPSS / R / VBA / Python / Tableau

  • Knowledge of online survey tools

  • Experience in working in a multinational, virtual team

  • Experience in quantitative market research

  • Other language skills (preferably French or Portuguese)

We offer

  • Competitive salary based on employment contract

  • Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses)

  • Daily cross-regional collaboration practice and multiple development opportunities within multinational company

  • Work in a people-oriented team with dynamic colleagues and leaders who are committed to exceeding the high standards set by our clients and by ourselves

  • A-class office building facilities near to Plac Zawiszy

Please send your application in English.

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